In this episode, we discuss 7 simple ways to wow your customers. So often we get so focused on the next big thing that will move our business forward, that we forget the small things. These are 7 business fundamentals that you can begin improving upon today. We give suggestions for many types of businesses to improve your communications with clients.

7 simple steps to wow your customers

1. Answer...

In this episode, we discuss business cards. While some sites believe that the business card is dead, we believe it is still a necessary marketing tool for business.

Why you still need a business card

Some people believe that the business card is passe because it is not interactive, it is not social, and it is old school. We believe business cards are still relevant. During our recent vacation,...

In this episode, we discuss the value of mastermind groups, how to get your own group started, and how to run them. We are huge fans of mastermind groups, and believe they are one of the most important tools to have in your tool box. We also discuss accountability partners.

Accountability Partners

Accountability partners are best when you are trying to achieve a particular goal, like getting up...

In this episode, we discuss getting ready to step away from your business to take a vacation. It may seem impossible, but really it is not. We all need to step away from our businesses to take a break. we discuss things you can do before you leave so that you can enjoy your vacation.

Getting your business ready for a vacation

Accounting and Sales

1. If you have employees, make sure that payroll...

In this episode, we cover 12 things in WordPress that you should be doing with your site that no one ever told you to do or maybe they did but you forgot about it. We discuss settings and plugins that will make your site more user-friendly, increase your search engine results, and protect your site from hackers.

12 things you need to check in WordPress

1. Favicons - A favicon is a bookmark...

Have you ever had those days when you just don't think you can keep going? Days when you wonder if you should keep going? We all have those days. In this episode, we talk about what to do when you are having a day (or week) like that.

Tips for surviving a bad day

1. Remember why you are doing this.
2. Remember that everyone has bad days; most people just don't talk about them.
3. Add some mindless...

In this episode, we discuss how to get the most out of attending a conference. Doing some planning before you go and some follow up after you return will help you get a higher return on your investment.

Before you go to the conference

• Know why you are going so you know your main objective.
• Take a look at the schedule and figure out which panels and workshops you want to attend.
• Schedule in...

In this episode, we discuss various ways to find networking opportunities and how to work those opportunities to grow your business.

Networking 101

Know your scope

Are you are local, regional, or national business? This will help determine the type of networking you want to do. Even if you are a national business, it is important to do local networking. This will allow you to built trust,...

In this episode, we discuss how to build long-term self-confidence using 5 techniques. Last week, we gave you 9 tips for displaying confidence in the moment. Now that you have those tips in your arsenal, it's time to work on real, long-term self-confidence.

5 techniques for building self-confidence

1. Be mindful of yourself - Assess your strengths and weaknesses and determine which areas...

In this episode, we discuss 9 ways to increase your confidence and why it is so important in every small business.

Why is confidence important?

1. As a small business owner, you are the face of your business. If you do not display confidence, it will hurt your business.
2. Confidence builds trust. It allows you to create relationships with potential customers more quickly and allows you to...