Episode 12 - Are you speaking your customer's language?

In this episode, Jeff and Kristin discuss why you might not be connecting with your customers: you aren't speaking their language.

In the News

Is Fallout 4 better than sex? Pornhub reveals traffic dropped 10% on the day the game was released.

Small Business Saturday: The antithesis of Black Friday

Speaking your customers' language

If you are having trouble connecting with your customers, they...

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Episode 11 - 5 tips for better cash management

In this episode, Jeff and Kristin discuss 5 tips for better cash management in your business and your personal life.

In the News

Five free apps for turning your PC into a Wi-Fi hotspot

Facebook and the Media have an increasingly Landlord-Tenant Style Relationship

Better Cash Management

Lack of cash management is one of the reasons that 85% of all small businesses fail in their first 5...

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Episode 10 - Using surveys to grow your business

This week, we discuss how to use surveys to grow your business and better serve your customers. We also discuss tools you can use to create free surveys and how to promote them.

In the news

New type of auto-rooting Android adware is nearly impossible to remove ACA open enrollment now through December 15

Using surveys to grow your business

Surveys are a great way to grow your business. It allows...

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Episode 9 - 10 tips to thrive during the holidays

In this week's episode we discuss how to survive the holidays with your sanity intact. We give you 10 tips to thrive during the holidays. Some of the tips are business related and some are personal but all are really useful. We had a lot of fun recording this episode and we hope you enjoy listening to it. Just remember that the most important part of the holidays is to enjoy your time with...

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Episode 8 - Developing a plan to achieve your goals

We get really excited to create goals. We get them written down and pat ourselves on the back. A few months later, we forget about those goals because we never develop a plan to achieve your goals. In this episode we discuss what to do after you create goals and how to develop a plan to achieve your goals.

In the News

Shakes take a bite out of Loliware No time to pack school lunch? Outsource it...

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Episode 7 - Stop wishing and start making goals

This week, it's time to stop hoping for success and start making it happen. Successful people create goals and make things happen. You don't need to wait until January 1 to create goals. There is no better time to start than now!

In the News

SHA1 algorithm securing e-commerce and software could break by year's end

5 Ways to Get Customer Referrals

From The Mailbag

Melissa asked "I donate quite a...

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Episode 6 - Stop allowing others to prioritize your schedule

In this episode, Jeff and Kristin discuss your schedule and how to stop others from controlling what you do or don't do.

In the News

The best WordPress cache programs and how to use them

Uber dealt another blow in labor ruling

From The Mailbag

We have received this question from many people so we decided to dedicate the entire episode to it. The question comes in many forms:

  • How do I create...
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Episode 5 - Determining requirements

In this episode, Jeff and Kristin discuss why it is important to determine your needs before making major business decisions.

In the News

How to create a strong password and remember it Reminder:

The last day to file your 2014 tax return is October 15!

From The Mailbag

Dave asked "Do I need to make estimated tax payments the first year I am in business?" Kristin answers this question by...

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Episode 4 - Who is your ideal customer?

In this episode, Kristin and Jeff discuss why you need to know who your ideal customer is and tips for identifying your ideal customer.

In the News

Welcome to hell: Apple vs. Google vs. Facebook and the slow death of the web

The 5 worst cash-flow mistakes small business owners make

From The Mailbag

Carla asked about employees and subcontractors. Kristin tackles this question based off the IRS...

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Episode 3 - Recovering your time

Time is a finite resource. In this episode, Kristin and Jeff discuss ways to make your time more productive and how to recover some of time.

In the news

10 Ways to Repurpose Your IT Investments Federal Reserve decision on interest rates was a "close call"

Question from the mailbag

Carla asked, "I just formed an LLC. When do I have to file my taxes? Aside from not having a separate business...

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